Our focus is on quality for our customers and our team
When it comes to our customers, we want to build long lasting relationships based on trust, respect, and quality of service. We go out of our way to provide amazing communication services to our customers while constantly looking for ways that we can add value to the relationship.
We want to work with the best vendors, which is why we maintain payment terms inside of Net 30 and are strict on honesty and quality of communication. We take care of our vendors who’s values of integrity align with our own.
In order to take care of our customers we have to take care of ourselves. We are a people culture with management focused on two things culturally: empowering and supporting our team members so they can provide the best service to our customers, and leveraging the best systems and tools to reduce to optimize operations.
Over 50 years combined experience
Started in 2009, Rockwall Services has steadily grown from humble beginnings. Over time, word spread about the quality of service being provided and business grew organically.
Meet our company Rockwall Services.
We have spent years building relationships with quality carrier groups all over the country so we can provide the highest level of service to our customers and mitigate their concerns regarding timely delivery and the safety of cargo. Rockwall Services is very experienced in vetting new carriers and drivers and we have a comprehensive process for onboarding new carrier partners.
Quick Quote Turnaround
Our target is to turnaround quotes within 20 minutes, but take no more than an hour.
Consistent Communication
We strive to update you before you have to follow up with us. If there is an issue, we let our customers know as possible once we have gathered all information as quickly as possible and worked out a possible solution to the problem.
Strict Quality Control
Rockwall Services has spent years cultivating relationships with quality vendors. During the same time, we developed proven processes for vetting new carrier partners. Our customers expect high quality of service, and we hold our carriers to strict policies in order to maintain that level of service.
Timely Delivery
By moving quickly, utilizing our trusted network of partners, and leveraging years of experience, it is rare that we ever miss a delivery window.